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Monday, May 15, 2023 Boost.ai
How Conversational IVR is Revolutionizing the Modern Contact CenterIn this guide, we explore how credit unions can leverage cutting-edge conversational AI-powered voice bots to empower self-service and reduce wait times, creating a positive and lasting brand impression with their customers.
Friday, May 5, 2023 Franklin Madison
Marketing Tactics That Get Results for Financial Institutions in 2023In a world of marketing choices, how do you decide which tactics will work best for your Credit Union? This article gives examples of omnichannel marketing strategies that will help you integrate your mail and digital marketing channels to maximize your efforts and achieve your goals.
Wednesday, May 3, 2023 Boost.ai
Customer Service Trends and the Rise of AI Chatbots in 2023In this free guide we examine the latest market and technology trends that are shaping the adoption of artificial intelligence in customer service and redefining how credit unions and consumers interact in a post-pandemic world.
Monday, May 1, 2023 FI Strategies
Critical Components of a Thriving Branch CultureDownload this report which explores how to enhance your cultural components and better satisfy the needs of your customers and employees.
Friday, March 17, 2023 Effectiv.ai
Overcoming Challenges to Fraud Detection Automation and Compliance RiskFinancial Institutions trying to separately juggle fraud detection and prevention with compliance risk and losing time and money as a result. Learn how to work smarter, not harder, in this eye-opening video.
Friday, January 20, 2023 FintechOS
The Benefits of Fintech Enablement: New Strategies for Scalable InnovationThis report explores why innovation continues to be a barrier for many financial institutions and how fintech enablement can help FI's modernize and generate new revenue streams.
Wednesday, December 28, 2022 Franklin Madison
Dance With the One Who Brought YouFinancial institutions are pivoting to focus more time and money on existing consumer relationships to increase revenue.
Tuesday, November 29, 2022 Redboard
Credit Union Audit Checklist4 key principles and 9 questions to jumpstart your audit planning. From leading credit unions.
Friday, November 11, 2022 Wave2, LLC
How to Build Awareness and Maximize ROI for Your Surcharge-Free ATM Networks and All Your LocationsThis whitepaper will show you the critical factors and best practices that make the difference between an outstanding member experience and a marketing train wreck.
Monday, November 7, 2022 Redboard
How To Prevent Overdue and Unresolved Audit FindingsDid you know that many credit unions struggle to resolve findings in a timely manner? It's true. But it doesn't have to be that way...
Monday, October 3, 2022 Amplifi Loyalty
Four Ways to Drive Cardholder Redemptions to Maximize Your Portfolio RevenueTraditional cashback is a popular loyalty redemption option, but it can be expensive. Explore these four tips to drive cardholder redemptions towards cash-like alternatives that can also help your financial institution's bottom line grow.
Wednesday, September 21, 2022 FTI for Credit Unions